🤝 Customer Service

At Scentaz, your satisfaction means everything to us.
We're committed to delivering not just premium fragrances — but an exceptional experience, every step of the way.

Whether you have a question about your order, need help choosing a scent, or have a concern you’d like to share, we’re here for you.

💬 How Can We Help You?
📦 Order Support
Track your order

Change delivery address (before dispatch)

Report a damaged or missing item

Ask about delivery times

Email: support@scentaz.com
Mention your order number for faster assistance.

🔁 Returns & Exchanges
Products can be returned or exchanged within 7 days if sealed and unused.

If your item arrived damaged or incorrect, please contact us within 48 hours of delivery.

View our full Returns Policy (link placeholder)

🧴 Product Questions
Not sure which scent is right for you? Need help understanding notes or longevity?

Drop us a message! We’ll gladly help you choose the perfect match.

📱 Reach Out Anytime
Email: support@scentaz.com

WhatsApp: +92-XXX-XXXXXXX (10AM to 6PM – Mon to Sat)

Instagram DM: @scentaz.official

🤍 We’re Here for You
Every message matters to us — we usually respond within 24 hours on business days.

Let’s make your Scentaz experience unforgettable.